Personal information is just that, personal. When you share your personal information with AB Blomsterhandeln Flora, you probably do so because you order from us, and then you also have the right to know how we handle your information. Therefore, here comes an explanation.

AB Blomsterhandeln Flora uses only personal information that we receive directly from you, eg when you order a product or service from us.
We use the following information:
-Name and address of sender and recipient
-Phone number

– Billing address
-E-mail address
-Payment Information
-IP address

As you probably understand, we need your shipping address information so we can deliver your order to the one you want to surprise.

You can choose to register as a customer with us. In addition to your personal information, we also save the username you have chosen. The reason for this is to make it easier for you so that you do not have to re-enter your information every time you place an order. You can change this information at any time yourself.

All information you give us is protected by the most advanced technology, so that no unauthorized person can access it. If we need to share information with other companies, we demand that they process and protect the information in an equal way. Companies may only use the information for the purpose for which they were shared.

We will retain your information for as long as it is required for us to execute the order and then for a further maximum of two years. The data will then be deleted unless we are required by law to save them anymore. E.g. requires the law that we save payment information for seven years.

We use the information you provide us for various purposes.

The information you provide is needed to fulfill your order. In some cases, we pass on information to the so-called “third party” to ensure that your order is handled in the best possible way.

Accepting that we send advertising via email and social media is a convenient way for you to keep up to date on our products and our service.

By registering for our newsletter emails and SMS you can be sure to always receive offers, discounts and news. All newsletters and SMSs contain a link with which you can unsubscribe more emails and SMS messages at any time.

Do you have questions about ex. your delivery you can ask them via a contact form where you are asked to submit some information. You choose what information you send us and the information is only stored for as long as it is needed for us to be able to answer your questions fully. Of course, we want to help you in the best possible way.

In order to provide you with good service, we sometimes need access to your location data (GPS). If this is the case, we always ask for your permission first.

Sometimes we can share data with companies we work with, so-called third parties, to fulfill your order.

When you place an order or register with us, we will, if necessary, share with us the data linked to your username to third parties. This is only done if required to fulfill our agreement with you or if we are required to do so by law. For example, suspected fraud or abuse of our site, we may disclose personal data to responsible authorities.

In order to optimize our website and make it as easy to use and as personal as possible, we use statistical tools such as Google Analytics, which investigates how to use the site. Of course, we have carefully designed agreements with the companies that provide these services / tools, which ensure that the user’s personal privacy is not violated and that eg. IP addresses are anonymized.

Some of the companies we work with are based in countries outside the EU. The laws of these countries do not always provide the same protection of personal data as EU regulations and therefore we have entered into agreements with companies where they undertake to take appropriate security measures.